Dealing With Unexpected Delays - MDM Design Studio
MDM Design Studio is a custom builder located in Birmingham, AL. Get your dream home decor designed for your custom space with the help of MDM Design Studio, and see your vision come to life.
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Dealing With Unexpected Delays

The effects of COVID-19 have impacted every industry, including the home furnishing industry.

All across the globe, the effects of COVID-19 have been long term & unpredictable. Businesses of every variety have been affected by the ongoing obstacles that have now appeared because of the pandemic. Industries have had to adapt to a new normal while finding ways to overcome the hurdles thrown their way, and the furniture industry is no exception to this. While working with MDM Design Studio to create new pieces for your home, here is what you need to know about the issues we are currently facing.

 

Supply Chain Setbacks

With many manufacturers having to shut down and/or cease operations due to the pandemic, delays started to appear early on in the supply chain. With a linear product flow, if a delay is present at the front end of the chain, it is going to have trickle-down effects on every facet of the production line afterwards. Mandatory lockdowns have halted manufacturing and increased production time, and backlogs have grown due to this. While companies are working overtime to try to combat these issues, setbacks are normal and to be expected. We do everything in our power to give you accurate estimates on your project timelines. If we run across issues in the supply chain we will quickly inform you of the possibility of a new estimated completion date for your project based on the information given to us by our suppliers.

 

Employees Getting Sick & Less Hands on Deck

Most companies are having to work at a limited capacity to abide by COVID-19 guidelines. On top of this, employees and their families cannot predict if they’ll get sick themselves. Safety should be the top priority of every business, but this does not guarantee immunity of employees. While operating at limited capacity and actively working to avoid COVID-19 exposure, business delays are to be expected as work is being done with capacity constraints. Not to mention, with fewer hands on deck at any given time, each and every project takes longer to complete, creating more wait time for consumers to receive their furniture. At MDM Design Studio, we try to keep our timeline estimates as accurate as possible, but we cannot predict the health of our employees or the health of our suppliers. This means that our production estimates cannot be guaranteed at this time.

 

Shipping Hold Ups

Once your product is finished and ready to be shipped out, it is normal to experience delays on the shipping end as well. With capacity at a limit in every industry, and the increase in buying due to all of us being stuck at home, shipment times are expected to increase as businesses keep pushing hard to work through the backlog. This can be frustrating as a consumer, but your product will make it to you in time. The best course of action is to plan ahead and be patient with these longer shipment times during the pandemic.

 

Timelines are just estimates

While timelines are a wonderful and useful tool for consumers to have, please remember that they are only an estimate. Companies are working diligently to ensure your product arrives in a timely manner, though adjustments to the timeline could likely be made as we trek through COVID-19 territory. It is realistic to receive products later than anticipated during this time, though across the board, businesses are doing their best to ensure their timelines stay as accurate as possible. We strive to give you the best customer experience and will give you updates along the way if your project timeline changes.

 

Please Be Patient

In conclusion, the furniture industry, like every other, is experiencing longer wait times when it comes to making and getting your product to you. While this can be frustrating, businesses’ like ours are working rigorously to overcome the odds and create the best possible outcome with production and shipment, given the limitations. All we can ask of our consumers is to have patience, and faith that your project will make it to you, it just might take more time than it usually would under normal circumstances. Be sure to plan for possible delays and stay in touch with us throughout the duration of your project. When your furniture does arrive, it will be well worth the wait!

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